Privacy Policy

UGKava pays special attention to protecting customers' personal data, payment security, and service reliability.

1. Personal Data Protection

• All information provided by the user during registration, ordering products or services (full name, phone number, email, delivery address) is stored in accordance with the requirements of the current legislation of Ukraine.
• The data is used exclusively for processing orders, ensuring quality service, and informing customers.
• Personal data is not transferred to third parties without the client’s consent, except in cases provided by law.

2. Payment Security

• Online payments are carried out through secure payment services using modern encryption protocols.
  UGKava does not store customers’ bank card details.
• All transactions are protected and comply with international security standards.

3. Confidentiality

• Customer information (order history, equipment or service data) is confidential.
• Access is granted only to authorized company employees.
• Modern technical and organizational measures are applied to protect the data.

4. Equipment and Service Protection

• All coffee machines rented or serviced undergo technical inspection and setup.
• Only certified consumables and maintenance products are used.
• Partners and suppliers are selected based on quality and reliability criteria.

5. Customer Rights

• The customer has the right to access, correct, or request deletion of their personal data.
• If any questions arise regarding data protection, the customer may contact the company’s support service.