Terms & Conditions

These Terms of Use of the UGKava website and services (hereinafter — “Agreement”) govern the relationship between UGKava and users of the website ugkava.com. By using the website, you confirm that you have read and agree to this Agreement.

1. General Provisions

• The UGKava website provides information about the company’s products and services, as well as the ability to order them online.
• By using the site, the user confirms their legal capacity and right to place orders.

2. Orders and Payment

• Orders may be placed via the website, by phone, or through other channels specified on the site.
• Payment is made according to the available methods listed during the checkout process.
• The company guarantees the security of online payments but is not responsible for failures in payment systems.

3. Delivery

• Delivery is carried out across Ukraine via courier services or pickup.
• The cost and timing of delivery depend on the chosen method.

4. Warranties and Returns

• All products are certified and comply with current quality standards.
• The customer has the right to exchange or return goods in accordance with the Law of Ukraine “On Consumer Rights Protection”.

5. Liability

• UGKava is not responsible for technical failures of the site or actions of third parties.
• The company is not liable for losses caused by improper use of products.

6. Intellectual Property

• All website materials are the property of UGKava and are protected by copyright law.
• Any copying or use without the company’s written consent is prohibited.

7. Final Provisions

• UGKava reserves the right to change the terms of this Agreement at any time without prior notice.
• The current version is always available on ugkava.com.